Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Ferroli Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Ferroli. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Ferroli takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Privacy Policy
Ferroli Limited is committed to safeguarding your privacy online. Please read this policy to understand how your personal information will be treated.
Personal Information
The details which you have provided about yourself and any information which identifies you (such as your name, company name, company address, contact number and email address) will be collected by us when you register your product warranty.
Use of Personal Information
This information will be held on our system and used only for registering your Ferroli product warranty and to inform you of any information relating to Ferroli and its services that we think would be of interest to you (unless you have opted out).
Protection of Information
We will not pass on your personal information to third parties unless we are required to do so by law or by a regulatory or government authority or to process your request.
Correcting/Updating Personal Information
If your personal information changes or if you no longer wish your details to be held by Ferroli we will endeavour to correct, update or remove the personal information provided to us as swiftly as possible. Please email generalenquiries@ferroli.com.
Cookies
When viewing Ferroli’s website we may store some data on your computer which automatically recognises your PC when you next log in (a ‘cookie’). If you do not wish to receive our cookies you will need to configure your internet browser accordingly. If you do disable cookies, you may not be able to access all the functions on the website.
Privacy Policy
Last updated: 28th May 2025
Who We Are
This website is operated by Ferroli (UK) Ltd, registered in England and Wales.
Registered Address:
The Granary
Borough Hill Farm
Catton Road
Walton on Trent
Derbyshire
DE12 8LL
United Kingdom
Contact Email: service@ferroli.com
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
What Personal Data We Collect and Why
Comments
When visitors leave comments on the site, we collect:
- The data entered in the comment form
- Visitor’s IP address and browser user agent string (to help detect spam)
If using the Gravatar service, an anonymised hash of your email address may be sent to see if you are using it. Gravatar’s privacy policy: https://automattic.com/privacy/.
Media
If you upload images, avoid including embedded location data (EXIF GPS), as visitors can download and extract this information.
User Accounts
If you register on our website, we collect your name, email address, and any other information you provide. This data is used to manage your account and provide access to relevant content or services.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us improve your browsing experience and understand how users interact with our site.
Types of Cookies We Use
|
Type of Cookie |
Purpose |
Expiry |
|
Essential cookies |
Required for basic functionality such as login and page navigation. |
Session or persistent |
|
Functionality cookies |
Store your preferences (e.g. screen display choices). |
Up to 1 year |
|
Analytics cookies |
Help us understand how visitors interact with the site (e.g. Google Analytics). |
Varies |
|
Third-party cookies |
Set by embedded services such as YouTube, Vimeo, or social platforms. |
Varies |
Cookies We May Set
- comment_author, comment_author_email: Save your name/email if you leave a comment (1 year)
- wordpress_logged_in: Maintains your login session (2 days to 2 weeks)
- wp-settings-*, wp-saving-post: Stores display and editing preferences
- cookie_notice_accepted or similar: Records cookie consent (up to 1 year)
Managing Cookies
You can control or delete cookies through your browser settings. You may also withdraw consent at any time by clearing cookies or adjusting preferences using a cookie banner (where available).
To learn more, visit:
https://ico.org.uk/your-data-matters/online/cookies/
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves as if you had visited the other website directly. These sites may:
- Collect data about you
- Use cookies
- Embed third-party tracking
- Monitor your interaction with the embedded content
Legal Basis for Processing Data
We process personal data under the following lawful bases:
- Consent – where you have given explicit permission (e.g. for cookies)
- Contractual necessity – to deliver requested services or respond to enquiries
- Legitimate interests – such as website security, performance, and spam detection
- Legal obligation – where required to comply with UK law
How Long We Retain Your Data
- Comments and metadata are retained indefinitely.
- User accounts – personal data is stored for as long as your account remains active.
- Certain data may be retained as required for legal or administrative purposes.
Who We Share Your Data With
We only share your personal data with third parties when necessary and under strict privacy obligations. These include:
- Hosting and website providers
- Spam detection and analytics tools
- Customer service or communications platforms
If you request a password reset, your IP address will be included in the reset email.
International Data Transfers
Where personal data is processed by services located outside the UK (e.g. US-based providers), we ensure appropriate safeguards are in place, such as:
- UK-approved Standard Contractual Clauses (SCCs)
- Adequacy decisions by the UK government
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data (“right to be forgotten”)
- Restrict or object to certain types of processing
- Withdraw consent where it was previously given
- Data portability, where applicable
- Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/
To exercise your rights, contact us at service@ferroli.com
Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Ferroli Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Ferroli. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Ferroli takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Privacy Policy
Ferroli Limited is committed to safeguarding your privacy online. Please read this policy to understand how your personal information will be treated.
Personal Information
The details which you have provided about yourself and any information which identifies you (such as your name, company name, company address, contact number and email address) will be collected by us when you register your product warranty.
Use of Personal Information
This information will be held on our system and used only for registering your Ferroli product warranty and to inform you of any information relating to Ferroli and its services that we think would be of interest to you (unless you have opted out).
Protection of Information
We will not pass on your personal information to third parties unless we are required to do so by law or by a regulatory or government authority or to process your request.
Correcting/Updating Personal Information
If your personal information changes or if you no longer wish your details to be held by Ferroli we will endeavour to correct, update or remove the personal information provided to us as swiftly as possible. Please email generalenquiries@ferroli.com.
Cookies
When viewing Ferroli’s website we may store some data on your computer which automatically recognises your PC when you next log in (a ‘cookie’). If you do not wish to receive our cookies you will need to configure your internet browser accordingly. If you do disable cookies, you may not be able to access all the functions on the website.
Privacy Policy
Last updated: 28th May 2025
Who We Are
This website is operated by Ferroli (UK) Ltd, registered in England and Wales.
Registered Address:
The Granary
Borough Hill Farm
Catton Road
Walton on Trent
Derbyshire
DE12 8LL
United Kingdom
Contact Email: service@ferroli.com
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
What Personal Data We Collect and Why
Comments
When visitors leave comments on the site, we collect:
- The data entered in the comment form
- Visitor’s IP address and browser user agent string (to help detect spam)
If using the Gravatar service, an anonymised hash of your email address may be sent to see if you are using it. Gravatar’s privacy policy: https://automattic.com/privacy/.
Media
If you upload images, avoid including embedded location data (EXIF GPS), as visitors can download and extract this information.
User Accounts
If you register on our website, we collect your name, email address, and any other information you provide. This data is used to manage your account and provide access to relevant content or services.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us improve your browsing experience and understand how users interact with our site.
Types of Cookies We Use
|
Type of Cookie |
Purpose |
Expiry |
|
Essential cookies |
Required for basic functionality such as login and page navigation. |
Session or persistent |
|
Functionality cookies |
Store your preferences (e.g. screen display choices). |
Up to 1 year |
|
Analytics cookies |
Help us understand how visitors interact with the site (e.g. Google Analytics). |
Varies |
|
Third-party cookies |
Set by embedded services such as YouTube, Vimeo, or social platforms. |
Varies |
Cookies We May Set
- comment_author, comment_author_email: Save your name/email if you leave a comment (1 year)
- wordpress_logged_in: Maintains your login session (2 days to 2 weeks)
- wp-settings-*, wp-saving-post: Stores display and editing preferences
- cookie_notice_accepted or similar: Records cookie consent (up to 1 year)
Managing Cookies
You can control or delete cookies through your browser settings. You may also withdraw consent at any time by clearing cookies or adjusting preferences using a cookie banner (where available).
To learn more, visit:
https://ico.org.uk/your-data-matters/online/cookies/
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves as if you had visited the other website directly. These sites may:
- Collect data about you
- Use cookies
- Embed third-party tracking
- Monitor your interaction with the embedded content
Legal Basis for Processing Data
We process personal data under the following lawful bases:
- Consent – where you have given explicit permission (e.g. for cookies)
- Contractual necessity – to deliver requested services or respond to enquiries
- Legitimate interests – such as website security, performance, and spam detection
- Legal obligation – where required to comply with UK law
How Long We Retain Your Data
- Comments and metadata are retained indefinitely.
- User accounts – personal data is stored for as long as your account remains active.
- Certain data may be retained as required for legal or administrative purposes.
Who We Share Your Data With
We only share your personal data with third parties when necessary and under strict privacy obligations. These include:
- Hosting and website providers
- Spam detection and analytics tools
- Customer service or communications platforms
If you request a password reset, your IP address will be included in the reset email.
International Data Transfers
Where personal data is processed by services located outside the UK (e.g. US-based providers), we ensure appropriate safeguards are in place, such as:
- UK-approved Standard Contractual Clauses (SCCs)
- Adequacy decisions by the UK government
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data (“right to be forgotten”)
- Restrict or object to certain types of processing
- Withdraw consent where it was previously given
- Data portability, where applicable
- Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/
To exercise your rights, contact us at service@ferroli.com